Frequently asked questions

Answers to common questions about our products and how ordering works. Cannot find what you need? Get in touch.

Can I buy online?

No. There is no online shop or checkout. Browse the products, then contact us to ask a question or place an order, and we will confirm the details with you.

Where are you based?

We are in Hamilton, in the Waikato.

How do I choose the right size?

Each product page lists the sizes available. If you are not sure, measure the part of the bed that needs protecting and contact us. We will help you choose.

How do I wash a product?

Follow the care instructions on the product page, as they can differ between products. If anything is unclear, ask us.

How much do the products cost?

Contact us for a price. Let us know the product, size and how many you need.

Can care providers order larger quantities?

Get in touch to talk about the quantities you need and we will let you know what we can do.